Privacy Policy

1. Introduction

At TiCLearn, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

2. Information We Collect

• Account Information: Name, email, profile picture when you sign up
• Study Content: Notes, quizzes, and other materials you upload
• Usage Data: How you interact with the platform, quiz scores, progress
• Device Information: Browser type, device type, IP address

3. How We Use Your Information

• To provide and improve our educational services
• To personalize your learning experience
• To communicate with you about your account
• To process subscription payments
• To send important updates and notifications

4. Data Protection

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. All data is encrypted in transit and at rest.

5. Data Sharing

We do not sell your personal information. We may share data with:

• Service providers who help operate our platform
• Payment processors for subscription handling
• Legal authorities when required by law

6. Email Verification

For manual sign-ups, we require email verification to ensure account security. You will receive a verification link to activate your account. We store your email securely and only use it for account-related communications.

7. Cookies and Tracking

We use cookies to enhance your experience. You can control cookies through your browser settings. Essential cookies are required for the platform to function properly.

8. Your Rights

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Object to processing
• Export your data

9. Data Retention

We retain your data while your account is active. You can request account deletion at any time, and we will remove your data within 30 days, except where required by law to retain certain information.

10. Third-Party Services

Our platform uses third-party services including payment processors (Fapshi), file storage (UploadThing), and analytics. These services have their own privacy policies.

11. Children's Privacy

TiCLearn is not intended for children under 13. We do not knowingly collect personal information from children under 13.

12. Changes to This Policy

We may update this policy periodically. We will notify you of significant changes via email or platform notification.

13. Contact Us

For privacy-related questions, contact us at hello@ticlearn.com.